Feedback and Complaints
MIT Group Foundation Ltd values feedback and take complaints seriously. Feedback and complaints can be made by the following means:
A complaint must be made in writing or by phone to MITGF at:
Level 6, 284 -294 La Trobe Street
Melbourne VIC 3000, Australia
For details on how we handle complaints please refer to our Complaints Handling Policy.
MIT Group Foundation is also a proud member of the Australian Council for International Development (ACFID) and a signatory to the ACFID Code of Conduct, which defines minimum standards of governance, management and accountability of development in non-government organisations (NGOs) and is also a signatory to the ACFID Fundraising Charter.
Complaints regarding an alleged breach of the ACFID Code of Conduct can be directed to ACFID’s Code of Conduct Committee at: https://acfid.asn.au/content/complaints