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Contact Us

Feedback and Complaints

MIT Group Foundation Ltd values feedback and take complaints seriously. Feedback and complaints can be made by the following means:

A complaint must be made in writing or by phone to MITGF at:


Level 6, 284 -294 La Trobe Street

Melbourne VIC 3000, Australia


For details on how we handle complaints please refer to our Complaints Handling Policy.

MIT Group Foundation is also a proud member of the Australian Council for International Development (ACFID) and a signatory to the ACFID Code of Conduct, which defines minimum standards of governance, management and accountability of development in non-government organisations (NGOs) and is also a signatory to the ACFID Fundraising Charter.


Complaints regarding an alleged breach of the ACFID Code of Conduct can be directed to ACFID’s Code of Conduct Committee at:

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